Return Policy


• Changes

In cases you want return the product you purchased for changing (size / colour / style / product) you should first contact us by telephone or by email at MarketNet.gr@gmail.com in order to confirm the return and the availability of the new product.
The costs of return is paid by the customer (can be either by post as a package with a very low cost or by ACS or ELTA courier paying into one of our bank accounts 3 euros. The expenses for the shipment of the new product are covered by the company.

The new product will be sent only after we receive the wrong one back.
The return must not exceed 14 days from the date of delivery. All returned items must be received by us in new condition as received, without damage or signs of use.



• Defective products

In case you receive a product that got defection, the item will be repaired or replaced.
Firstly must be communication with the company for a resolution or the confirmation of return.
The products should be returned either by post or by acs or ELTA courier.
You must return the product within fourteen (14) calendar days.
In case that the defection happened during warrantee period, please contact the company first for a resolution or the confirmation of the return.
The return cost is paid by the customer (can be done either by post as a package with a very low cost or by acs courier by paying into one of our bank account  3 euros. The shipment of the new product will be covered by the client unless accompanied by a new order


• Refund

In order to return the product for refund, firstly you must contact the company for a resolution of the problem or an return confirmation. You should send our products within 14 days. The costs of returning goods must covered by the customer. In addition, the refund is only for the value of the product (not including shipping costs or cash on delivery that may have paid. If the shipment of the products was covered by the company as a "free shipping" will be deducted shipping costs paid by the company for sending them):
however, the product must be in perfect condition with no damage including the original packaging and accompanied by all relevant documents.